Designer Benchtops ships products throughout New Zealand.
We work with a range of trusted freight providers to ensure your order arrives safely and efficiently. Shipping costs are calculated at checkout where applicable and are based on the size, weight and destination of your order.
Orders are typically processed within 1–3 business days of payment confirmation. Custom, made-to-order or special-order products may have longer lead times, which will be advised at the time of purchase.
Estimated delivery timeframes are:
Auckland: 1–3 business days
North Island: 2–5 business days
South Island: 3–7 business days
Rural deliveries: Please allow an additional 1–3 business days
Delivery timeframes are estimates only and may vary due to freight carrier delays, public holidays or factors outside our control.
Some products, including certain sinks, benchtops, vanities and special-order items, may require specialised freight services. Additional shipping charges may apply for oversized or heavy items, remote locations, or where special handling is required.
If additional freight charges apply, we will contact you prior to dispatch.
Please ensure that someone is available to receive your delivery where required. Once goods have been delivered to the nominated address, responsibility for the products passes to the customer.
Customers should inspect all goods upon delivery and notify us within 48 hours of any freight damage, shortages or delivery issues.
While we make every effort to meet estimated delivery timeframes, Designer Benchtops cannot guarantee delivery dates and is not liable for delays caused by freight providers, suppliers, weather events or other circumstances beyond our reasonable control.
If you have any questions regarding shipping, freight costs or delivery timeframes, please contact us:
Designer Benchtops
Email: orders@designerbenchtops.co.nz
Website: www.designerbenchtops.co.nz